I am writing to inform you of a recent experience with a member of your staff. I only know her as Brooke, she is managing rental properties in your business. As you are probably aware, the situation for a prospective tenant in Hobart is a fraught with difficulty, perhaps due to lack of stock. I have dealt with immense stress over the past month in my search for a place and had what I would call nasty experiences with some property managers working for other agents here. Disregard and rude are some of the words that come to mind. Brooke was the antithesis of this. She was extremely helpful, kind and pleasant to deal with. She went above and beyond in trying to assist me in my search for a place to stay. In the end I did not take up any of the properties I viewed managed by Brooke, only due to the fact they were not exactly what I needed. My dealings with agents are not over in the near future as I am looking to buy a house. I would like you to know I will have no hesitation at all in dealing with your agency, due to the kindness and help Brooke gave me. She is a very valuable asset in your business.

- Matthew - 2017

 

I have had a number of properties bought and sold and on a number of occasions I have used Crowther's and in particular Neville Crowther to take the job on. I had the misfortune of being overseas when I was required to look at selling the property, but firstly having to deal with a difficult situation of having the property left vacant. What potentially could have been a problem and a costly exercise was averted with the professional intervention by Neville and his staff. After giving specific instructions to Neville we worked as a team and the house was vacant and on the market in no time. Before too much time had passed we had interest and a contract on the property. After some excellent professional negotiations on Neville's behalf the contract went from a conditional to unconditional status in a short period of time and a settlement date that was excellent. This allowed me time to attend to all the needs surrounding the house without me having to come back to Australia early. All negotiations were undertaken with above excellent communication skills between all parties thanks to Neville's Agency. I don't think anyone could have done this other than Neville as he well and truly went the extra mile. E.g assisting in repairs and presentation of the house and providing the right marketing of the property that attracted a good sale quickly. Dealing with Neville restored faith in an industry much maligned and showed that service is at the forefront of his Agency and went one step further and helped even with the disposal of furniture items. I couldn't have asked for more and would only recommend Neville and his staff to anyone wishing to sell their home or let their property. Thanks to Neville and his staff.

- Scott Thompson - 2014

 

In the last five years Neville Crowther has sold three houses for me. Each house sold got fantastic results and an excellent sale price, I couldn’t be happier! Neville is both professional and approachable without being that ‘pushy salesman’. He gives great advise in regards to styling your home which will achieve the best results. This, coupled with an effective marketing plan and Neville’s dedication to getting the buyers in the door led each home to sell in a timely manner-and the latest in only three days! I look forward to working with Neville and his team again when my next project is ready for sale!

- S Coppleman - 2016

 

My partner and I recently returned to Tasmania after living in Melbourne and were in need of securing rental accommodation very quickly. We had approached several real estate's however we were unable to find anything that fitted our needs. I approached Crowther Richards Real Estate and spoke to Elle Crowther and I was immediately confident that Elle would be able to help us with finding our family home. I found Elle incredibly helpful, she listened to us in relation to our needs and was very prompt and professional in her communication with us. Thankfully she helped us find the perfect home and has continued to help and respond to our needs in our current accommodation. Indeed, whenever we have had a problem, Elle has always responded in a prompt and efficient manner and it has been a delight to deal with her.

- Steve Blyth - 2016

 

Ms. Brooke Cashion, I can't thank you enough for looking after my property for rental purposes . You have been very prompt , thorough and also extremely professional . I would also like to thank you for being very considerate and kind enough to handle any issues cropping up very efficiently related to the property . I will definitely recommend you and wish you the very best for a bright future.

- Dr K. Kashap - June 2016

 

Thank you Gabby! I’m really happy with the outcome, I thank you for your perseverance and vitality on selling my home. I don’t think I could’ve achieved it with any other agent. Thank you very much.

- Ivan Keith - 2015

 

Ms Gabby Styles has recently relet a property in Bishop Street, New Town for me. She was most efficient in all her duties including showing the property to prospective tenants, to doing the condition report and dealing with my letters and enquiries. I have had a long 30 year association with Crowther Richards Real Estate and respect all the staff as they always put their clients first and are ethical to deal with. I started 43 years ago buying, selling and using rental managers and I have no hesitation in recommending Ms Gabby Styles or any of the other Crowther Richards Real Estate team members.

- Max Saunders - 2016

 

I recently bought an investment property in Hobart and assigned management of it to Brooke Cashion of Crowther Richards Real Estate. Brooke proceeded to organize all the necessary works to prepare and rent the property, whilst keeping me fully informed of the process. In all my dealings with Brooke I have found her to be reliable, conscientious and an excellent communicator, able to deal effectively with people from a wide variety of backgrounds. She has a good working knowledge of her industry and I have relied heavily on her excellent local knowledge and her ability to get things done in a timely, efficient and fuss-free manner. I have no hesitation in recommending her, and her team at Crowther Richards, to anyone who is looking for a good, local manager for their investment property.

- Charles Willcox - 2016

 

I have known Brooke for the past four years as Property Manager for two of our properties in Moonah, Hobart Tasmania. In my experience in working with Brooke I have found her to be very professional, extremely helpful and courteous. She always responds in a timely manner and ensures that I receive all the details requested to my satisfaction. Brooke has excellent communications skills both by telephone and email. I have no hesitation in recommending Brooke as a Property Manager to any Landlord.

- Vince Sinagara - 2016

 

I have been renting a house in Lenah Valley since early 2016 through Crowther Richards. Elle Crowther has been my main point of contact with Crowther Richards and I have been consistently impressed by her professionalism as a property manager. This has been demonstrated, in part, by the following: Elle negotiated with the landlord of the property on my behalf, in order to accept a part time pet at the property. She has been available at all times via her mobile to address any questions I had with regard to the lease/problems with the property. This has included late nights, weekends and public holidays including Easter. Any reported issues have been addressed quickly and arrangements have been made to have the repairs done promptly. Elle has communicated with me in a polite, timely, professional manner, which has included follow up to see if any reported issues have been fixed. Despite my lack of a recent rental history Elle was able to ascertain my suitability as a tenant for the property offered. I am personally very grateful to Elle for this. I would thoroughly recommend Elle Crowther as a property manager to any landlord or tenant.

- Cathryn Womersley - 2016

 

We engaged Elle Crowther to let out our property in North Hobart in October 2011 and she still remains our property manager today. Elle put in the extra effort to not only ensure she found us an extremely reliable tenant but has been able to convince the tenant to continuously sign long term leases in order to put our minds at ease. Elle keeps us well informed about inspections and maintenance issues, collects money on our behalf and ensures our property is very well looked after. We have always found Elle to be extremely professional, knowledgeable and friendly. We honestly could not be more pleased with our relationship with Elle and her efforts on our behalf. Nothing is ever too much trouble and we can’t recommend her more highly to anyone seeking a property manager.

- Z & B Clayton - 2013

 

"We have rented two great properties through Crowther Richards, both times receiving excellent service and support from Elle Crowther. We have been very happy with the professionalism and fairness demonstrated by Elle and her team. We trust that she will do her best to accommodate our needs and respond promptly to any request. We appreciate the extra efforts Elle has made in helping us and the sincerity in which she engages in her business."

- H Browning - 2016

 

Dear Elle, We just wanted to pass on our thanks for your work during the recent difficulties with our rental property. Things were not left as they should have been when the tenants moved out, so we’re very happy we could rely on you and your team’s professionalism and efficiency in taking the appropriate actions to put things right again. You willingly worked with us and kept us informed every step of the way. But what impressed us most was that through your work and genuine concern, you gave us peace-of-mind, and convinced us that you care about our property as much as we do. To us, that’s what matters most. It’s so important to make the right decision when choosing an organisation to manage an investment property. Your efforts have clearly demonstrated to us that we made a good decision when we chose Crowther Richards.

- Andrew & Sean - 2016

 

I would like to sincerely thank Elle for all her hard work and diligence after taking over the management of my property and getting rid of the tenants from hell! Elle kept me well informed throughout the process as difficult as this would have become particularly with the consistent uncooperative behaviour of the tenants. It was her professionalism and persistence which finally carried the day. I would recommend Elle and the team at Crowther Richards to any landlord or tenant.

- Dion - 2016

 

We recently bought our new home in Hobart through Neville, Elle and the Crowther Richards team. Without a doubt, buying and selling homes can be a very stressful time, particularly around Christmas. In our experience, this wasn't the case. Neville and Elle were always contactable to provide advice and direction on every question we had. Nothing was too difficult for them. As a result we were able to get into our new home sooner than expected. Thank you Neville, Elle and the Crowther Richards Team. We are delighted with our new home.

- J North - 2016